Part Time Sales Associate at The North Face

What You Will Do

A Guide (Brand Ambassador) is the face of the brand to our retail customers and is responsible for creating a best in class customer experience in the store. As a Guide, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience in the store. You will serve as part of a team ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

What You Bring

• High School Diploma or GED preferred
• Ability to genuinely and comfortably engage with a diverse group of customers
• Excellent written and verbal communication skills
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
• Attention to detail
• Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building
• Regularly interacts with the public in an often crowded and noisy interactive store environment
• Excellent verbal and written skills
• Proficient computer skills including word processing, spreadsheets, and software programs
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays